privacy policy

RTD EZ SMS Privacy Policy

At RTD EZ, your privacy is important to us. By interacting with us via SMS, you agree to the following terms:

  1. Data Collection: We collect the information you provide through SMS messages, such as inquiries, service requests, or responses. This may include your name, contact details, and any specific information relevant to DOT C/TPA services.

  2. Use of Information: The information you provide will only be used to respond to your inquiries, assist with DOT compliance services, or provide information related to our services.

  3. Third-Party Sharing: We do not sell, rent, or share your personal information with third parties except as required to fulfill your service requests or as legally required.

  4. Opt-Out: You can opt out of receiving SMS messages from us at any time by replying "STOP" to any SMS you receive.

  5. Security: We take appropriate steps to protect the security of your information. However, SMS is not always a secure communication channel, and we encourage you not to send sensitive personal or financial information via SMS.

  6. Consent: By sending messages to RTD EZ or receiving messages from us, you consent to the collection and use of your information as outlined in this policy.

  7. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Privacy Policy of RTD EZ

Effective Date: January 2, 2025

At RTD EZ, we respect and value your privacy. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights in relation to the personal data we handle. As a Certified Third-Party Administrator (C/TPA) company, we are committed to maintaining the confidentiality and security of your data while providing efficient services to meet your needs.

1. Information We Collect

We collect personal information to provide our services effectively. The types of information we collect may include:

  • Personal Identification Information: Name, address, phone number, email address, and date of birth.

  • Health Information: Medical records, insurance claims, and other health-related data in compliance with applicable laws and regulations.

  • Financial Information: Bank account details, payment information, and other financial data necessary for billing purposes.

  • Business Information: If you represent a business entity, we may collect information about your company, such as company name, contact details, and tax identification numbers.

  • Website Interaction Data: IP addresses, browser types, and other technical data when you access our website.

2. How We Use Your Information

We use the collected information to deliver and improve our services. Specifically, we use your information for the following purposes:

  • To process and administer claims and benefits.

  • To communicate with you regarding services, updates, and other relevant matters.

  • To comply with legal, regulatory, and contractual obligations.

  • To analyze and improve our services and website functionality.

  • To ensure the security and integrity of our systems.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a range of physical, electronic, and procedural safeguards to protect your data from unauthorized access, alteration, or disclosure. These measures include:

  • Secure servers and encrypted communication channels.

  • Regular security audits and vulnerability assessments.

  • Limited access to personal data based on roles and responsibilities.

While we take reasonable steps to protect your data, no system is entirely secure, and we cannot guarantee absolute security. Therefore, we advise you to take steps to protect your personal data as well.

4. Sharing Your Information

We may share your information with third parties under certain circumstances, such as:

  • Service Providers: We may engage trusted third-party service providers to assist in processing claims, payments, or other necessary business functions. These service providers are required to keep your information confidential and use it solely for the purposes of fulfilling their obligations.

  • Legal Compliance: We may disclose your information when required to do so by law or to comply with legal processes such as subpoenas, court orders, or investigations.

  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new entity, subject to applicable privacy laws.

5. Your Rights Regarding Your Information

You have the following rights concerning the personal data we hold about you:

  • Access: You can request access to the information we maintain about you.

  • Correction: You can request corrections or updates to any inaccurate or incomplete information.

  • Deletion: In certain circumstances, you may request that we delete your personal information.

  • Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in those communications.

  • Data Portability: You may request to receive your data in a portable format that can be transferred to another provider.

If you wish to exercise any of these rights, please contact us using the contact details provided below.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website, analyze usage, and improve our services. Cookies are small files stored on your device that help us remember your preferences and track user activity on our site. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy applies only to RTD EZ and does not cover third-party websites. We recommend reviewing the privacy policies of any external sites you visit.

8. Children’s Privacy

RTD EZ does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the information we hold about you, please contact us at:

RTD EZ
[Your Company Address]
Phone: 572-522-7236
Email: jameslarry@rtdez.com
Website: www.rtdez.com

RTD EZ SMS Privacy Policy

At RTD EZ, your privacy is important to us. By interacting with us via SMS, you agree to the following terms:

  1. Data Collection: We collect the information you provide through SMS messages, such as inquiries, service requests, or responses. This may include your name, contact details, and any specific information relevant to DOT C/TPA services.

  2. Use of Information: The information you provide will only be used to respond to your inquiries, assist with DOT compliance services, or provide information related to our services.

  3. Third-Party Sharing: We do not sell, rent, or share your personal information with third parties except as required to fulfill your service requests or as legally required.

  4. Opt-Out: You can opt out of receiving SMS messages from us at any time by replying "STOP" to any SMS you receive.

  5. Security: We take appropriate steps to protect the security of your information. However, SMS is not always a secure communication channel, and we encourage you not to send sensitive personal or financial information via SMS.

  6. Consent: By sending messages to RTD EZ or receiving messages from us, you consent to the collection and use of your information as outlined in this policy.

For more details, please visit our full privacy policy at https://www.rtdez.com/privacy.