Terms of service.

Terms and Conditions
Between DOT Consortium Third Party Administrator (RTD EZ LLC) and the Client

This document sets forth the Terms and Conditions between RTD EZ LLC, a DOT Consortium Third Party Administrator (hereinafter referred to as the “Administrator”) and the Client (hereinafter referred to as the “Client”), collectively referred to as the “Parties.”

1. Client's Responsibility for Submitted Information
The Client agrees to provide accurate and truthful information and documentation to the Administrator. If any of the documents or information submitted by the Client is found to be false, inaccurate, or misleading, the Client shall bear all responsibility and consequences resulting from such falsity or inaccuracy. The Administrator shall not be held liable for any consequences or damages resulting from incorrect information provided by the Client.

2. Payment for Service
The Client agrees to pay for the services provided by the Administrator under the terms of this agreement. Payment is due in full at the beginning of the process. However, in specific cases, the Parties may agree to a two-part payment plan, where the Client pays half of the amount upfront and the second half at a mutually agreed-upon time. The Administrator agrees not to report the negative result of the observed DOT Drug or Alcohol Test to the Clearinghouse until the second half of the payment is received from the Client.

3. Reporting Negative Results and Compliance with Process Steps
Once the Client completes Step 5 of the Clearinghouse process, RTD EZ LLC will report the negative result of the observed DOT Drug or Alcohol Test to the Clearinghouse. This step is essential for the Client to move on to Step 6 of the process. If the Client does not pay the second half of the agreed amount by the specified time, the negative test results will not be reported, and the Client will not be able to continue with the process.

4. Violations and Restarting the Return to Duty Process
In the event that the Client fails an observed drug or alcohol test, or receives a positive result, a new violation will be entered into the Clearinghouse. This will require the Client to restart the entire Return to Duty (RTD) process from the beginning, including re-evaluation by a Substance Abuse Professional (SAP), the creation of a new follow-up plan, and all necessary tests.

5. Authorization to Create Clearinghouse Account
By agreeing to these terms, the Client authorizes RTD EZ LLC to create and manage an owner-operator account in the Clearinghouse on behalf of the Client. The Client also authorizes the Administrator to designate itself as the Client’s C/TPA (Consortium/Third Party Administrator) within the Clearinghouse system. This step is a crucial part of the process that sets RTD EZ LLC apart from other companies and makes the process easier for the Client.

6. Retention and Disclosure of Login Credentials
RTD EZ LLC will retain all login credentials for the Client’s Clearinghouse account securely. These credentials will be available to the Client upon request, and the Administrator agrees to provide them promptly so that the Client may access them whenever needed.

7. Modification of Terms
RTD EZ LLC reserves the right to modify these terms and conditions at any time. In the event of any modification, the Administrator will notify the Client of the changes. The Client may accept the new terms or terminate the agreement, in which case the Client will remain responsible for any outstanding payments prior to termination.

8. Liability and Disclaimer
The Administrator will not be liable for any loss, damage, harm, or consequence arising from the Client’s failure to comply with the terms and conditions set forth in this agreement, including but not limited to non-payment, submitting incorrect information, failure to submit to required testing, or non-compliance with any part of the Return to Duty (RTD) process. The Client agrees to indemnify and hold harmless the Administrator from any liability arising from these events.

9. Termination of Agreement
This agreement may be terminated by either Party upon written notice. If the Client fails to meet the payment conditions or submit accurate information, the Administrator may terminate the agreement and suspend the process without refund.

10. Governing Law and Dispute Resolution
This agreement shall be governed by and construed in accordance with the laws of the state in which RTD EZ LLC operates. Any dispute or claim arising from this agreement shall be resolved through arbitration in accordance with the rules of the American Arbitration Association, in the location where the Administrator is based.

11. Acceptance of Terms
By paying for this service, the Client agrees to comply with all the terms and conditions set forth in this document.